Privacy Policy

1. Introduction

Saksama Legal ("the firm", "we", "our") is committed to handling personal information with care and in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This policy describes what personal data we collect, how it is used, and the rights you hold in relation to it. It applies to individuals who contact or engage the firm through our website at saksamaamr.site, by telephone, or in person at our office in Kuching.

If you have questions about this policy, please contact us at [email protected].

2. Personal Data We Collect

We collect personal data that you provide directly to us, which may include:

• Full name, contact telephone number, and email address
• Postal address, where relevant to the matter
• Details of the legal matter you wish to discuss or have instructed us on
• Identification documents, where required by law or for verification
• Financial information relevant to the scope of conveyancing or estate matters

We also collect limited technical data from our website, including IP addresses and browser type, through cookies. Please see Section 6 for further details.

3. How We Collect Personal Data

Personal data is collected when you:

• Complete and submit the enquiry form on this website
• Contact us by telephone or email
• Attend a conference at our office and provide documents or verbal instructions
• Engage us to act on a legal matter

4. Purposes for Which We Use Your Data

We use personal data to:

• Respond to your enquiry and schedule appointments
• Conduct legal work for which you have instructed us
• Comply with our obligations under the Legal Profession Act 1976, the Anti-Money Laundering, Anti-Terrorism Financing and Proceeds of Unlawful Activities Act 2001 (AMLATFPUAA), and other applicable Malaysian legislation
• Maintain our records in accordance with professional requirements
• Improve our website and understand how it is used, through anonymised analytics data

We do not use personal data for direct marketing without your express consent, and we do not sell or transfer personal data to third parties for commercial purposes.

5. Legal Basis for Processing

Under the PDPA, we process personal data on the following bases:

• Consent: for non-essential data collected through our website enquiry form
• Contract: where processing is necessary to carry out a legal engagement you have entered into with us
• Legal obligation: where processing is required to comply with Malaysian law, including professional conduct regulations and anti-money laundering requirements

6. Cookies

Our website uses cookies to maintain basic site functionality and to collect anonymised usage data. Essential cookies are required for the site to function; analytics cookies help us understand how visitors use the site. You may decline non-essential cookies when the cookie notice is presented, or at any time through our Cookie Policy page.

7. Data Retention

We retain personal data for as long as necessary for the purpose for which it was collected, and thereafter in accordance with our professional obligations. Matter files are generally retained for a minimum of seven years after the conclusion of the engagement. Contact enquiries that do not result in an engagement are retained for twelve months and then deleted.

8. Data Security

We maintain appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls to our matter management systems, secure storage of physical files, and encrypted communication channels where technically feasible. In the event of a data breach that may cause harm to you, we will notify you as required under applicable law.

9. Data Sharing

We do not share personal data with third parties except:

• With corresponding solicitors, land authorities, the courts, or other parties required for the conduct of your matter, with your knowledge or as implied by your instructions
• With our professional indemnity insurer, where a claim or potential claim arises
• Where required by law, regulation, or court order

Third-party service providers who assist with our website (analytics, hosting) are subject to appropriate data processing terms.

10. Third-Party Links

Our website may contain links to external resources. We are not responsible for the privacy practices of those sites and encourage you to review their policies separately.

11. Children's Privacy

Our services are not directed at persons under the age of 18, and we do not knowingly collect personal data from minors. If you believe we have received data from a person under 18 without appropriate consent, please contact us promptly.

12. Your Rights Under the PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent to processing, subject to our legal obligations
• Inquire about the use and disclosure of your personal data

To exercise any of these rights, please write to us at [email protected] or address correspondence to Saksama Legal, 14, Jalan Padungan, 93100 Kuching, Sarawak. We will respond within a reasonable period.

13. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. Material changes will be noted by a revised "Last Updated" date at the top of this page. Continued use of our website after any change constitutes acceptance of the updated policy.

14. Contact

All data-related queries should be directed to:

Saksama Legal
14, Jalan Padungan, 93100 Kuching, Sarawak, Malaysia
Email: [email protected]
Tel: +60 82-426 7193